Other Services

Technological capabilities

Perform a level technology deployment worldwide

Network infrastructure and connectivity: Segmented network platform (LAN, WAN, WLAN, Security, and AV) with up to 100Gbps capacity. Enables event-based VLAN configuration, multi-ISP integration, load balancing, and failover. The security network is physically and logically isolated.

Wireless network (WiFi): Infrastructure based on Huawei Cloud NCE with more than 180 access points. Enables centralized management, real-time monitoring, and configuration of custom SSIDs per event.

Wireless network (WiFi): AV systems integrated into rooms with centralized control via touch panels. Includes projection, audio, local recording, and multi-room integration capability (combined rooms).

Public Address (PA) System: Bosch Praesideo digital system for live, recorded and emergency messages, with zone distribution and priority control.

IP telephony: Huawei IP PBX platform with over 100 available DIDs, event network integration and web management.

Building Automation (BMS): Schneider Smart Structure-based system for the control of electromechanical systems (air conditioning, energy, etc.).

Monitoring and management: Use of Zabbix and Grafana for real-time monitoring of servers, network, and devices. Includes automatic alerts and dashboards.

Security of the information: Access control policies, user management, passwords, antivirus, and acceptable use. Network segmentation and administrative control.

Business continuity (DRP): disaster recovery strategy with cloud systems, local and external backups, and annual recovery testing.

Event support: Dynamic configuration of IT services per event, including dedicated networks, bandwidth control, vendor integration, and continuous monitoring.

Others

Waste management

The solid waste product of the waste generated during the assembly of events, such as supplies, food or others, is disposed of in labeled containers, located in areas specially equipped for it and its subsequent collection. Separation of organic and recyclable.

Security

For the Panama Convention Center, the safety of visitors (sporadic and permanent), organizers, exhibitors, contractors and collaborators is the highest priority, which is why our systems installed in the venue are state-of-the-art technology.

Efficient and safe use of water

We work to maintain the safety of drinking water that is pumped into the PCC's internal network. We have rainwater collection, treatment and distribution systems for use in toilets and irrigation systems for green areas.

Electricity

Our electrical infrastructure is supported by 4 emergency electrical generators, as protection in the event of power failures.

Sanitation

SMG Latin America LLC has developed protocols for the Panama Convention Center focused on the highest biosecurity standards, reinforcing security and sanitation throughout the venue.

Sanitary Ware

We have 168 restrooms (ladies and gentlemen) available to our visitors, for meeting rooms, banquets and exhibitions. All toilets are activated by proximity sensors, which prevents direct contact with the hands.

Fire protection system

A series of smoke detectors have been installed in the enclosure with laser technology with an automatic fire sprinkler system and manual emergency stations, as well as hoses and fire extinguishers that are distributed throughout the facility.

CCTV system

We have a centralized camera system monitored 24 hours a day from the security center, as well as a CCTV closed-circuit television system, with the capacity to make recordings continuously.

Health Assistance Services

We have at your disposal First Aid and health assistance, that provides health care services, as well as mobile ambulance services, in strict compliance with the regulations required by the authorities.

Electronic Access Control

Electronic access control is an essential system for the security of the Panama Convention Center, we have a process for the activation and delivery of access control cards with signed document support in case the request for it applies.